Key time limits
| Step | Time limit | Source |
|---|---|---|
| WA Health: refer a disciplinary decision, a suspension on partial or no pay, or a demotion or termination for substandard performance to the WAIRC | 28 days after the day the decision or finding is made | IR Act s 29(1)(j), s 29(2)(c); HSA s 171 |
| WA Health: refer a redeployment decision (a "section 94 decision") | 21 days after the decision | PSMA s 95(3); PSM (Redeployment and Redundancy) Regulations 2014 r 44 |
| WA Health: the employer tells you the outcome of a disciplinary matter | Within 30 days of the finding | HSA s 167(1), (3) |
| WA Health: tell your employer you have been charged with or convicted of a serious offence | 7 days | HSA s 145(1) |
| WA Health, registered practitioners: tell your employer of a National Law misconduct finding, with a copy | 7 days after you receive notice of it | HSA s 145(2)–(3) |
| WA Health: ask for written reasons for a termination | The employer must supply them within 72 hours of receiving a written request | WAH043 cl 10.12 |
| WA system unfair dismissal that is not about disciplinary action (for example probation or incapacity) | 28 days after the day the employment is terminated | IR Act s 29(1)(c), s 29(2)(a) |
| A late referral to the WAIRC | Accepted only if it "would be unfair not to do so" | IR Act s 29(3) |
| WA Health: a reclassification claim to the WAIRC | No time limit, but back pay cannot go earlier than the day you gave your employer a complete application | IR Act s 29(1)(h), s 29(2), s 36AD(3)–(4) |
| Fair Work unfair dismissal (private employers) | 21 days after the dismissal took effect | FW Act s 394(2)(a) |
| Fair Work general protections dismissal dispute | 21 days after the dismissal took effect | FW Act s 366(1)(a) |
| Federal unlawful termination (also open to WA Health staff) | 21 days after the termination took effect | FW Act s 774(1)(a) |
| HaDSCO complaint about an unregistered health worker | Must be rejected if the incident is more than 24 months old, unless good reason for the delay is shown | HaDSC Act s 24 |
| Equal opportunity complaint | 12 months, or later on good cause | Equal Opportunity Act 1984 s 83(4)–(5) |
WA Health: refer a disciplinary decision, a suspension on partial or no pay, or a demotion or termination for substandard performance to the WAIRCTime limit: 28 days after the day the decision or finding is made
- Source
- IR Act s 29(1)(j), s 29(2)(c); HSA s 171
WA Health: refer a redeployment decision (a "section 94 decision")Time limit: 21 days after the decision
WA Health: the employer tells you the outcome of a disciplinary matterTime limit: Within 30 days of the finding
- Source
- HSA s 167(1), (3)
WA Health: tell your employer you have been charged with or convicted of a serious offenceTime limit: 7 days
- Source
- HSA s 145(1)
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WA Health, registered practitioners: tell your employer of a National Law misconduct finding, with a copyTime limit: 7 days after you receive notice of it
- Source
- HSA s 145(2)–(3)
WA Health: ask for written reasons for a terminationTime limit: The employer must supply them within 72 hours of receiving a written request
- Source
- WAH043 cl 10.12
WA system unfair dismissal that is not about disciplinary action (for example probation or incapacity)Time limit: 28 days after the day the employment is terminated
- Source
- IR Act s 29(1)(c), s 29(2)(a)
A late referral to the WAIRCTime limit: Accepted only if it "would be unfair not to do so"
- Source
- IR Act s 29(3)
WA Health: a reclassification claim to the WAIRCTime limit: No time limit, but back pay cannot go earlier than the day you gave your employer a complete application
- Source
- IR Act s 29(1)(h), s 29(2), s 36AD(3)–(4)
Fair Work unfair dismissal (private employers)Time limit: 21 days after the dismissal took effect
- Source
- FW Act s 394(2)(a)
Fair Work general protections dismissal disputeTime limit: 21 days after the dismissal took effect
- Source
- FW Act s 366(1)(a)
Federal unlawful termination (also open to WA Health staff)Time limit: 21 days after the termination took effect
- Source
- FW Act s 774(1)(a)
HaDSCO complaint about an unregistered health workerTime limit: Must be rejected if the incident is more than 24 months old, unless good reason for the delay is shown
- Source
- HaDSC Act s 24
Equal opportunity complaintTime limit: 12 months, or later on good cause
Two clocks catch people. The 28 days for a WA Health disciplinary decision run from "the day on which the decision or finding is made" (IR Act s 29(2)(c)), not from the day the employment ends. And a redeployment decision has only 21 days (PSMRR r 44).
The short version
Which rules apply turns on who employs you.
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If you work for WA Health, including PathWest, discipline runs under Part 11 of the Health Services Act and WA Health's Discipline Policy, not under the public service rules. Since 31 January 2025 you can refer the main disciplinary decisions to the Western Australian Industrial Relations Commission (WAIRC) yourself, within 28 days of the decision. The Public Service Arbitrator and the Public Service Appeal Board, which used to hear these matters, no longer exist. A reclassification claim also goes to the WAIRC, and a government officer, which salaried staff appear to be, can bring it themselves.
If you work for a private hospital, a private pathology company or another private health employer, discipline follows your agreement and your employer's policies, and the main check on a dismissal is a Fair Work Commission (FWC) claim within 21 days.
Either way, a separate regulator may act on the same facts.
- Members in registered professions (for example physiotherapy, occupational therapy, psychology, pharmacy, podiatry, medical radiation practice, optometry, dental) answer to their National Board through Ahpra.
- Many other health workers (social workers, speech pathologists, dietitians, sonographers, scientists and others) are not registered, but if they provide a health service they come under the Health and Disability Services Complaints Office (HaDSCO) and its code of conduct.
Which system you are in
The employer decides the system, not the job.
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- A WA health service provider may employ "for and on behalf of the State" (HSA s 140(1)), is a body corporate (s 32(2)) and is "an agent of the State" (s 33). The FWC has held that WA Country Health Service does not trade and is not a constitutional corporation, so it is not a national system employer (Michael Wright v WA Country Health Service [2021] FWC 1445 at [28]–[32], a claim by a staff member under the PACTS agreement).
- Private operators that are constitutional corporations are national system employers (FW Act s 14(1)(a)). A private operator running a public hospital under contract is a "contracted health entity" in the WA health system (HSA s 19(1)(c)), but its staff are the operator's employees, so they are in the Fair Work system.
| If you work for | System | Main instrument | Dismissal route |
|---|---|---|---|
| A WA Health health service provider (CAHS, EMHS, Health Support Services, NMHS, PathWest, the Quadriplegic Centre, SMHS, WACHS) in a PACTS role | WA | WAH043 (cl 5.3) | WAIRC, 28 days |
| WA Health as a patient care assistant, orderly, cleaner or similar | WA | WAH040, the United Workers Union's agreement | WAIRC, 28 days. This guide covers the HSA process, not that agreement |
| WA Health as a registered nurse or midwife | WA | WAH042 | See our WA nurses and midwives hub |
| North Metropolitan Health Service, as a salaried officer in Dental Health Services (other than a dentist or dental technician) | WA | PUB072, the CSA's agreement (Schedule 6 item (3)) | WAIRC, 28 days: the employer is a health service provider, so HSA Part 11 applies |
| The Department of Health, the Mental Health Commission or the Department of Justice (public service officers) | WA | PUB072, the CSA's agreement | Not yet covered by this guide: public service officers are disciplined under a different Act |
| St John of God, Ramsay, the Mount Hospital or Bethesda (including the private operators of public hospitals) | Fair Work | The operator's HSU agreement (for example AE527839) | FWC, 21 days |
| A private pathology company | Fair Work | The employer's agreement, or the Health Professionals and Support Services Award 2020 | FWC, 21 days |
| Serco, in non-clinical work in a South Metropolitan public hospital | Fair Work | AE533547 | FWC, 21 days |
A WA Health health service provider (CAHS, EMHS, Health Support Services, NMHS, PathWest, the Quadriplegic Centre, SMHS, WACHS) in a PACTS roleSystem: WA
- Main instrument
- WAH043 (cl 5.3)
- Dismissal route
- WAIRC, 28 days
WA Health as a patient care assistant, orderly, cleaner or similarSystem: WA
- Main instrument
- WAH040, the United Workers Union's agreement
- Dismissal route
- WAIRC, 28 days. This guide covers the HSA process, not that agreement
WA Health as a registered nurse or midwifeSystem: WA
- Main instrument
- WAH042
- Dismissal route
- See our WA nurses and midwives hub
North Metropolitan Health Service, as a salaried officer in Dental Health Services (other than a dentist or dental technician)System: WA
- Main instrument
- PUB072, the CSA's agreement (Schedule 6 item (3))
- Dismissal route
- WAIRC, 28 days: the employer is a health service provider, so HSA Part 11 applies
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The Department of Health, the Mental Health Commission or the Department of Justice (public service officers)System: WA
- Main instrument
- PUB072, the CSA's agreement
- Dismissal route
- Not yet covered by this guide: public service officers are disciplined under a different Act
St John of God, Ramsay, the Mount Hospital or Bethesda (including the private operators of public hospitals)System: Fair Work
- Main instrument
- The operator's HSU agreement (for example AE527839)
- Dismissal route
- FWC, 21 days
A private pathology companySystem: Fair Work
- Main instrument
- The employer's agreement, or the Health Professionals and Support Services Award 2020
- Dismissal route
- FWC, 21 days
Serco, in non-clinical work in a South Metropolitan public hospitalSystem: Fair Work
- Main instrument
- AE533547
- Dismissal route
- FWC, 21 days
WA Health: the discipline process
References in this part are to the Health Services Act 2016 (HSA) unless stated.
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Which rules apply
- "Subject to section 155" (former employees), Part 11 of the HSA "applies to all employees" (s 154(1)), and "employee means a person employed in a health service provider" (s 6). It prevails over any inconsistent industrial instrument and contract (s 157(3)–(4)).
- The agreement says the same: "The disciplinary provisions of the HS Act will apply to employees under the Agreement" (WAH043 cl 10.10(a)).
- You are not a public service officer. Part 3 of the Public Sector Management Act 1994 (WA) does not apply to health service provider employees (s 104(3)), and the WAIRC has held that a health service employee cannot use the public service referral route in PSMA s 78 (Gail McKenzie v East Metropolitan Health Service [2026] WAIRC 00865 at [16]–[22]).
- The procedure is filled in by WA Health's Discipline Policy MP 0127/20, a mandatory requirement under the Integrity Policy Framework, which "is applicable to all Health Service Provider employees" (section 2). For a s 171 decision, the "relevant policy instrument" the WAIRC tests the employer against is "the policy framework issued under section 26" of the HSA relevant to the decision (IR Act s 36AG(2)(a)); for discipline that is the Integrity Policy Framework, of which MP 0127/20 is a mandatory requirement (MP 0127/20, section 1).
1What counts as a breach of disciplineDisobeying a lawful order, breaching the Act, a standard, a code of ethics or a policy framework, misconduct, negligence or carelessness, and victimisation. Carelessness reaches work errors as well as conduct.HSA s 161
An employee commits a breach of discipline if the employee (s 161):
- disobeys or disregards a lawful order;
- contravenes a provision of the HSA or the PSMA applicable to the employee, "any public sector standard or code of ethics", or "a policy framework";
- commits an act of misconduct;
- "is negligent or careless in the performance of the employee's functions"; or
- commits an act of victimisation within the meaning of the Public Interest Disclosure Act 2003 (WA) s 15.
Paragraph (d) reaches work errors, not only conduct: a laboratory result, an imaging report or a therapy decision can be the subject of a disciplinary matter. For a registered practitioner the same incident can also lead to a notification under the National Law (see "Registration" below).
Criticising a decision is not misconduct in itself. Under the old appeal regime, the Public Service Appeal Board held that an email to five direct reports criticising how a restructure was being communicated was fair criticism, "slight and benign, perhaps even genteel", and quashed a reprimand and transfer. It said the employer's principles of conduct "cannot equate to a blanket ban on criticism of decisions, the organisation, or individuals" (Michelle Noble v North Metropolitan Health Service [2022] WAIRC 00661 at [72], [79], [81]–[82], [113]).
2The employer's first decisionThe employer may deal with a suspected breach as a disciplinary matter, take improvement action, or take no action, and can change course at any stage.HSA s 162
When the employing authority suspects a breach, it may (s 162):
- deal with it as a disciplinary matter;
- take improvement action; or
- take no action.
"Improvement action" means counselling, training and development, a warning that conduct is unacceptable or performance is not satisfactory, or similar action (s 6). The employer can switch to improvement action or no further action at any stage (s 163(2)). A disciplinary matter must proceed "with as little formality and technicality" as the circumstances permit, and the employer is not bound by the rules of evidence (s 163(1)).
3Suspension and altered dutiesOnce the matter is disciplinary, you may be suspended on full, partial or no pay, or have your duties altered. Only a suspension on partial or no pay can be referred by you.HSA s 164
Once the employer has decided to deal with the matter as a disciplinary matter, it may suspend you on full pay, partial pay or without pay, or alter your scope of practice or duties (s 164(1)). The suspension lasts until a decision on the breach, unless it is lifted or varied earlier (s 164(2)–(3)).
Pay withheld during a suspension is forfeited, unless the employer directs otherwise, only if disciplinary action is taken for the breach (s 164(4)). Otherwise you are entitled to have it restored (s 164(5)).
What you can challenge:
- A suspension on partial pay or without pay can be referred to the WAIRC (s 171(1)(a)).
- A suspension on full pay cannot be referred by the employee. "There is no standing under the IR Act (and HS Act) for an employee to refer a decision to suspend on full pay to the Commission" (Kenneth Lee v South Metropolitan Health Service [2025] WAIRC 00767 at [29]–[30]; Quai-de Azam Edoo v South Metropolitan Health Services [2026] WAIRC 00231 at [89]–[91]).
- A dispute about a full-pay stand-down pending an investigation can be an industrial matter, but it "may only be referred by an 'organisation'", such as the union (Edoo [2026] WAIRC 00231 at [62]–[65]). The same decision said the Commission would be "reluctant" to set aside a suspension on full pay pending an investigation, while expecting investigations to be "conducted and completed in a timely manner" ([98]–[100]). The Full Bench dismissed an appeal because its grounds did not challenge the finding that there was no jurisdiction (Quai-De Azam Edoo v South Metropolitan Health Service [2026] WAIRC 00825 at [12], [16]–[17], [20], [22]). A further appeal, against the Full Bench decision, is before the Industrial Appeal Court (IAC 2/2026; programming order of 22 September 2026, Quai-De Azam Edoo v South Metropolitan Health Service [2026] WAIRC 00886). This guide takes no view on it.
- Before suspending a government officer without pay, a hearing was owed. Under the old regime an officer had been suspended without pay, when criminal charges were to be laid, without being heard. The Full Bench held that the Arbitrator should have nullified that decision, with a direction that the officer be given a reasonable opportunity to be heard before any new decision (Health Services Union of Western Australia (Union of Workers) v Director General of Health [2008] WAIRC 00215 at [5]–[6], [180], [283]). The Acting President added that futility goes to whether a remedy is granted, not to whether the duty exists (at [200]). The Commission's power now to quash a decision made without procedural fairness is in IR Act s 36AG(1). How the 2008 reasoning applies under that section has not been decided.
4The investigation and your chance to respondWA Health’s Discipline Policy sets the minimum of procedural fairness: written allegations, a chance to respond, and a decision on the evidence. You may be represented at any stage.MP 0127/20 · WAH043 cl 10.10
The Discipline Policy sets minimum requirements of procedural fairness (MP 0127/20, section 3):
- everyone involved, including decision makers and investigators, must "act fairly and without bias, and do not hold a vested or direct personal interest in the outcome";
- allegations must be provided in writing, "in sufficient detail to enable a respondent to know what is alleged and have a reasonable opportunity to present their case in response, prior to the making of a finding";
- you must be told of the proposed disciplinary action and given a reasonable opportunity to respond, and your response must be considered before the action is finalised;
- decisions must be "based on logically probative evidence and the balance of probabilities", without irrelevant considerations;
- you must be given the final outcome in writing.
The agreement adds a right to representation "at any stage of a disciplinary procedure" (WAH043 cl 10.10(b)).
The Department CEO may direct a special disciplinary inquiry into a suspected breach (s 165(1)). The employer must accept the inquiry's finding, though it may depart from the recommended action (s 166).
5The finding and what can happenIf a breach is found, the employer chooses disciplinary action, improvement action or no further action, and must tell you in writing within 30 days.HSA s 163 · s 167
If the employer finds a breach, it must decide to take disciplinary action (with or without improvement action), improvement action alone, or no further action (s 163(3)(b)). "Disciplinary action" is one or more of (s 6):
| Disciplinary action | Note |
|---|---|
| A reprimand | |
| A fine | Up to your pay for the last 5 days you were at work before the finding (s 6); it is paid to the Treasurer and can be recovered as a debt (s 169) |
| A transfer to another health service provider (with that provider's consent), or to another office in yours | |
| A reduction in pay | |
| A reduction in classification | |
| An alteration of your scope of practice or duties | |
| Dismissal |
A reprimandNote:
A fineNote: Up to your pay for the last 5 days you were at work before the finding (s 6); it is paid to the Treasurer and can be recovered as a debt (s 169)
A transfer to another health service provider (with that provider's consent), or to another office in yoursNote:
A reduction in payNote:
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A reduction in classificationNote:
An alteration of your scope of practice or dutiesNote:
DismissalNote:
Two exceptions to the employer's choice:
- for misconduct that is "very minor in nature", where your performance and conduct are otherwise satisfactory, the employer may hold a counselling meeting as improvement action "in lieu of issuing a reprimand", and its written record "will not in itself constitute a reprimand" (WAH043 cl 10.11);
- a breach that consists of disobeying a lawful redeployment direction must lead to dismissal (s 163(3)(a)).
You must be told in writing, within 30 days of the finding, whether a breach was found and what action was taken (s 167(1), (3)). If the action was dismissal, or the breach could create a serious risk to patient safety, the Department CEO is also told (s 167(2)) and may pass that on to other health service providers (s 167(4)). If you were dismissed and another health service provider that also employs you is told of it under s 167(4), it may end that employment too, but not before a prescribed period has passed (s 168(1)–(2)).
On termination:
- the employer may dismiss without notice for a serious breach of discipline, paying salary only to the time of dismissal (WAH043 cl 10.9);
- otherwise a termination after a disciplinary or substandard performance procedure under the HSA is on four weeks' notice or pay in lieu, or five weeks if you are over 45 with at least two years' continuous service (cl 10.8(a)); and
- on written request the employer must give you, within 72 hours, a written statement of "the full details of the incident, circumstance, event or matters on which the Employer based the decision to terminate" (cl 10.12).
6A transfer is not always disciplineA transfer is disciplinary action only if it is made in relation to a breach of discipline. A transfer under the agreement’s mobility clause cannot be referred under s 171.HSA s 171
A transfer is "disciplinary action" only if it is made in relation to a breach of discipline. A temporary transfer made under the agreement's mobility clause, with no finding of breach, is not, so it cannot be referred under s 171 (McKenzie [2026] WAIRC 00865 at [31]–[37]). Under the agreement, "Any decision to transfer an employee must be transparent and capable of being reviewed" under the dispute procedure (WAH043 cl 66.3).
7Substandard performancePerformance is dealt with separately. Only a reduction in classification or a termination for substandard performance can be referred.HSA ss 158–159
Performance is dealt with separately from discipline. The Discipline Policy does not apply to "unsatisfactory and substandard performance", which is under MP 0041/16 (MP 0127/20, section 1). Under the Act:
- performance is substandard "if and only if" you do not attain or sustain a standard a person may reasonably be expected to attain or sustain, judged against your selection criteria, job specification, duty statement and written work standards (s 158);
- if you do not admit that your performance is substandard, the employer must hold an investigation before forming that opinion (s 159(2));
- the employer may then withhold an increment, reduce your classification, or terminate your employment (s 159(1)).
Only a reduction in classification or a termination can be referred to the WAIRC (s 171(1)(c) refers to s 159(1)(b) and (c)). A withheld increment is not on the list.
8Criminal charges and registration actionSerious charges and convictions must be reported within 7 days, and registered practitioners have further duties and risks under Part 10.HSA ss 145–152
Part 10 of the HSA runs alongside Part 11. Some of it applies to everyone and some only to registered practitioners.
- Every staff member must report in writing a charge, conviction or finding of guilt for a serious offence within 7 days (s 145(1)), and the employer must pass a charge or conviction to the Department CEO (s 146(2)). An employee charged with a serious offence may be suspended (s 148), on full, partial or no pay (s 149(1)). If the employee is convicted or found guilty of a serious offence, the employer may take disciplinary or improvement action, after giving the employee an opportunity to make a submission (s 150(3)–(4)).
- Registered practitioners only:
- you must report a National Law misconduct finding (including unsatisfactory professional performance or unprofessional conduct) within 7 days of receiving notice of it, with a copy (s 145(2)–(3));
- your employer must report to your National Board, and to the Department CEO, conduct it suspects on reasonable grounds may be professional misconduct or unsatisfactory professional performance (s 146(1));
- your employer may suspend you while your registration is suspended, or while conditions on it are inconsistent with the inherent requirements of the job or cannot be accommodated for operational reasons (s 147); and
- in the same circumstances, once all National Law appeal rights have lapsed or been exhausted (and not if you succeed on appeal), the employer may take disciplinary or improvement action under s 150(1), (2), after giving you an opportunity to make a submission (s 150(4)). The protection of patients is the paramount consideration (s 151). That wait applies only to s 150(1): the employer can still run a Part 11 disciplinary process on the same facts (s 152(2)).
- Members in professions that are not registered under the National Law (for example social work, speech pathology, dietetics, sonography and the laboratory sciences) are outside (b), but (a) still applies to them.
WA Health: taking a decision to the WAIRC
The Public Service Arbitrator and Appeal Board are gone
The Public Service Arbitrator and the Public Service Appeal Board were abolished on 31 January 2025, when Part IIA of the IR Act was deleted by the Industrial Relations Legislation Amendment Act 2024 (WA) (No. 43 of 2024) s 57 (IR Act, Part IIA note). Matters before them that had not been finally dealt with or withdrawn continue under the old Part (s 124(2), s 125).
The same Act deleted the HSA's own appeal provisions (ss 172 and 173) and inserted s 171 (No. 43 of 2024 s 141). Two provisions still refer to the deleted s 172: HSA s 153(1) and Health Services (General) Regulations 2019 r 13. They are out of date. Advice that sends you to the Public Service Appeal Board is out of date too.
What can be referred
Each of these is an "industrial matter" that can go to the WAIRC (HSA s 171(1)):
| Decision | HSA provision |
|---|---|
| Suspension on partial pay or without pay (pending a disciplinary decision, while registration is suspended or conditioned, or after a serious charge) | s 171(1)(a), referring to ss 147, 148 and 164(1)(a) |
| A decision to take disciplinary action, including dismissal | s 171(1)(b), referring to ss 150(1), 163(3)(b) and 166(b) |
| A reduction in classification or a termination for substandard performance | s 171(1)(c), referring to s 159(1)(b)–(c) |
| A special disciplinary inquiry's finding of a breach | s 171(1)(d) |
| Termination of other WA Health employment after a dismissal elsewhere | s 171(1)(e), referring to s 168(1) |
| Findings and suspensions in a lawful redeployment case | s 171(1)(f) |
Suspension on partial pay or without pay (pending a disciplinary decision, while registration is suspended or conditioned, or after a serious charge)HSA provision: s 171(1)(a), referring to ss 147, 148 and 164(1)(a)
A decision to take disciplinary action, including dismissalHSA provision: s 171(1)(b), referring to ss 150(1), 163(3)(b) and 166(b)
A reduction in classification or a termination for substandard performanceHSA provision: s 171(1)(c), referring to s 159(1)(b)–(c)
A special disciplinary inquiry's finding of a breachHSA provision: s 171(1)(d)
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Termination of other WA Health employment after a dismissal elsewhereHSA provision: s 171(1)(e), referring to s 168(1)
Findings and suspensions in a lawful redeployment caseHSA provision: s 171(1)(f)
The Commission's jurisdiction over these is in IR Act s 36AA(2)(c). Not on the list: a suspension on full pay, a transfer that is not disciplinary action, improvement action, a withheld increment, and disciplinary action taken under s 150(3) after a conviction (s 171(1)(b) names only s 150(1)). Section 171 is also "subject to section 118", which takes a chief executive's employment out of the industrial jurisdiction.
Who refers, and when
- You can refer the decision yourself (IR Act s 29(1)(j)). The union can refer it as an organisation in which you are eligible to be a member (s 29(1)(a)(ii)).
- The referral must be made "no later than 28 days after the day on which the decision or finding is made" (s 29(2)(c)).
- The Commission may accept a late referral "if the Commission considers that it would be unfair not to do so" (s 29(3)).
Who can represent you
Since the 2024 amendments, the rules on lawyers depend on the kind of claim (IR Act s 31):
- you may always appear in person or by an agent (s 31(1)(a)–(b)), and a union appears in person through its secretary or any officer (s 31(2));
- a legal practitioner may appear without leave in a claim referred under s 29(1)(c), (d), (e), (f), (g), (i), (j) or (l) (s 31(1)(c)(ii)). That includes a HSA s 171 referral (s 29(1)(j)) and an unfair dismissal claim (s 29(1)(c));
- the same applies where the proceedings involve the hearing and determination of an application under s 44(7)(a)(iii) (s 31(1)(c)(ii));
- in other proceedings, including a union referral under s 29(1)(a), a reclassification claim under s 29(1)(h) and a s 44 conference, a legal practitioner may appear only if all parties expressly consent, or if the Commission allows it because a question of law is raised or likely to be raised (s 31(1)(c)(iii)–(iv), (4)).
How the Commission decides
- If you dispute that you committed the breach, the referral proceeds as a fresh (de novo) hearing, and "Procedural defects can be cured by the Commission's de novo hearing" (Richard Deturt v CEO, East Metropolitan Health Service [2026] WAIRC 00158 at [6]). In a dismissal the Commission asks whether you engaged in the conduct, whether it was a breach of discipline, and whether dismissal was harsh, oppressive or unfair (at [4]).
- If the employer "failed to comply with a relevant policy instrument or the rules of procedural fairness", the Commission is not required to decide the matter on that basis alone: it may decide the matter on its merits, or quash the decision, send it back and direct the employer to restart its process at a stated stage (IR Act s 36AG(1)(a)–(b)). For HSA decisions the relevant policy instrument is the policy framework issued under HSA s 26 that is relevant to the decision (s 36AG(2)(a)); MP 0127/20 is a mandatory requirement under the Integrity Policy Framework.
- Under the old regime the Appeal Board said procedural fairness issues had "no role to play" in a de novo appeal (Michelle Noble v North Metropolitan Health Service [2022] WAIRC 00661 at [61]). Since 2025 the Commission has also said that procedural defects can be cured by its de novo hearing (Deturt [2026] WAIRC 00158 at [6]); s 36AG(1) gives it the further choice to quash and remit where the employer failed to follow the policy framework or the rules of procedural fairness.
- If the Commission finds a dismissal under s 171 was harsh, oppressive or unfair, its orders are those in s 23A (IR Act s 23(4)): reinstatement, re-employment, or, only if those would be impracticable, compensation of no more than 6 months' remuneration (s 23A).
An unsettled point: s 23(3)(d)
Section 23(3)(d) of the IR Act stops the Commission regulating suspension, discipline or dismissal "if there is provision, however expressed, by or under any other Act for or in relation to a matter of that kind and there is provision, however expressed, by or under that other Act for an appeal in a matter of that kind" (IR Act s 23(3)(d)).
What the sources show, both ways:
- the HSA's own appeal provisions were deleted on 31 January 2025, and s 171 now makes the listed decisions industrial matters for the Commission;
- under the old regime, a casual security officer on the salaried staff was held to be a government officer whose unfair dismissal claim was barred, because his dismissal had a special appeal route (Michael Mirosevich v East Metropolitan Health Service [2018] WAIRC 00220 at [33], [35]). That special route no longer exists;
- in 2025, after deciding that an employee had no standing to refer a full-pay suspension, the Commission said s 23(3)(d) created "a further difficulty" and that "the Commission cannot regulate the suspension from duty in employment of an employee in circumstances where a provision of another Act, here the HS Act, already does so and provides for an appeal in a matter of that kind" (Kenneth Lee v South Metropolitan Health Service [2025] WAIRC 00767 at [34]–[35]).
We found no published decision on whether a WA Health disciplinary dismissal can also be brought as an ordinary unfair dismissal claim under s 29(1)(c). Where a dismissal was disciplinary action, the route the IR Act names is s 29(1)(j), and its 28 days run from the decision.
Other WAIRC routes
- Breach of public sector standards claims about a transfer, performance management, redeployment or termination are made to the employer first; if not resolved within 21 days they may be referred to the Commission within the next 28 days (IR Act ss 29(1)(l), 29(2)(d), 36AI–36AJ). Whether health service providers are "public sector bodies" for this purpose has not been decided.
- Bullying at work, sexual harassment in connection with work and claims for contractual benefits can also be referred (s 29(1)(d)–(f)).
Unfair dismissal in the WA system: terminations that are not disciplinary
A termination that is not disciplinary action under Part 11, such as a probation decision or a dismissal for incapacity, is an ordinary unfair dismissal claim:
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- you refer it under IR Act s 29(1)(c), no later than 28 days after the day your employment is terminated (s 29(2)(a));
- the Commission must have regard to whether, at the time of the dismissal, you were employed for an agreed probationary period and had been employed on that basis for less than 3 months (s 23A(2)(a));
- the remedies are reinstatement or re-employment (with lost remuneration), or, only if those would be impracticable, compensation capped at 6 months' remuneration (s 23A(3)–(8));
- the Commission must not determine the claim if you have applied to the FWC about the same termination, unless that application is withdrawn or rejected for want of jurisdiction (IR Act s 29AA). That matters if you are unsure whether you work for PathWest or a private laboratory.
The agreement allows a termination on four weeks' notice (five if over 45 with two years' service) where medical evidence shows you cannot perform the inherent requirements of the position, where accommodating a restricted capacity would be an unjustifiable hardship, or where your position is no longer necessary and there is no suitable alternative (WAH043 cl 10.8(b)–(d)). If you were injured at work, the workers' compensation protections on our workload, safety and injury page also apply.
Federal routes that still reach WA Health staff
FWC unfair dismissal, general protections and stop-bullying claims are not available against a WA health service provider (Michael Wright v WA Country Health Service [2021] FWC 1445 at [28]–[32]; Nancy Mathew [2022] FWC 320 at [25]–[26]). One federal route can reach WA Health staff, because in Part 6-4 of the FW Act "employee" and "employer" have their ordinary meanings (s 770):
- unlawful termination for a prohibited reason, such as temporary absence for a prescribed illness or injury, union membership or activity, filing a complaint or taking part in proceedings against the employer about an alleged breach of laws or regulations, a protected attribute such as age or disability, or absence on parental leave (FW Act s 772(1));
- the application must be made within 21 days after the termination took effect, or later only in exceptional circumstances (ss 773, 774);
- it cannot be made if a claim about the same dismissal has been made under a State law, such as a WAIRC referral, unless that claim was withdrawn or failed for want of jurisdiction (FW Act ss 725, 732).
The date can be fixed by the letter itself. In an unlawful termination application against North Metropolitan Health Service, a letter saying the dismissal would take effect if no response was received by a stated date fixed the end of employment at that date, and a later confirming letter did not restart time. The application was dismissed as out of time; the decision did not discuss whether the Act reaches WA Health (Kimberly-Louise Jones v Government of Western Australia North Metropolitan Health Service [2019] FWC 6033 at [18]–[23], [29]–[30]).
Redeployment and redundancy in WA Health
- The regime. PSMA Part 6 applies to health service providers and their staff (HSA s 174). The agreement adopts the PSMA and the Public Sector Management (Redeployment and Redundancy) Regulations 2014, says the Regulations prevail over the clause, and applies Commissioner's Instruction 12 (WAH043 cl 68.1).
- What the agreement adds:
- your suitability for a position is assessed broadly, giving "sufficient weight" to your knowledge, skills and experience and "recognising the transferability of skills to roles where a direct fit may not exist" (cl 68.2);
- you are consulted about the suitability of a position (cl 68.3) and get priority access to vacancies (cl 68.4); and
- where the employer considers a position "no longer necessary", you and the union are told in writing, and the union may ask for a review within seven days (cl 10.6).
- The 21-day limit. A "section 94 decision" (a decision made under the redeployment regulations, other than a lawful redeployment direction) may be referred to the Commission by you or by the union (PSMA s 95(1)–(2)) within the prescribed period (s 95(3)), which is 21 days (PSMRR r 44). The Commission decides only whether the regulations "have been fairly and properly applied" (s 95(5)), and loses jurisdiction once your employment ends (s 95(6)).
- The consequence of not referring. A redeployment direction given in accordance with the regulations becomes a lawful order if it is upheld by the Commission or the 21 days pass without a referral (HSA s 174A(2)). Disobeying a lawful redeployment direction means dismissal (s 163(3)(a)), and in that case the Commission may decide only whether the direction was complied with or capable of being complied with (IR Act s 36AH).
- A decision under the regulations made for PSMA s 95A to terminate an employee's employment is not an industrial matter (PSMA s 96A(1)). Other decisions under those regulations can be referred within 21 days, and the Commission then decides only whether you were allowed the benefits the regulations give (s 96A(2)–(5); PSMRR r 44).
- Fixed-term staff. After 12 months in the same or a similar role, with no documented unsatisfactory performance, and below level G-12, the employer must review your employment within three months and then each year. If none of the agreement's reasons for fixed-term employment applies, the employer "must appoint the employee permanently", unless the chief executive certifies in writing that the role can no longer be funded (WAH043 cl 9.10(a)–(e)).
Reclassification in WA Health
Many disputes for salaried health staff are not about discipline at all, but about whether a position is classified at the right level.
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The route
- The agreement has no reclassification clause, but its no-further-claims clause "does not limit any right to pursue a reclassification matter before the Commission" (WAH043 cl 7.2).
- Salaried staff of a health service provider appear to be "government officers": the definition includes "another person employed on the salaried staff of a public authority" (IR Act s 36AB(1)(e)). Under the old regime a casual security officer paid by the hour was held to be on the salaried staff and so a government officer (Michael Mirosevich v East Metropolitan Health Service [2018] WAIRC 00220 at [27]–[28], [33]). No decision since 2025 on health service staff was found.
- That status gives:
- the Commission's jurisdiction over "a claim relating to the reclassification of an office held by a government officer" and a claim about the downgrading of a vacant office (s 36AA(2)(a), (3));
- a right to refer a reclassification claim yourself (s 29(1)(h)). Section 29(2) sets no time limit for it;
- a cap on back pay: the decision may take effect from an earlier day, "but not earlier than the day on which the government officer applied to the officer's employer for the reclassification", which is when you provided "sufficient information for the employer to make a decision" (s 36AD(3)–(4)); and
- no appeal: "Despite section 49, no appeal lies" from a reclassification or downgrading decision (s 36AE).
- The Public Service Arbitrator, which used to decide these claims, was abolished on 31 January 2025 by No. 43 of 2024 s 57. The claims now sit in the Commission's ordinary jurisdiction.
- A lawyer needs leave or every party's consent to appear in a reclassification claim (see "Who can represent you" above).
Because back pay stops at the date of a complete application to the employer, the practical step is to put a full written request to your employer as soon as you think the job has grown, and keep a copy with the date.
What the decisions teach
All of these were decided by the Public Service Arbitrator under the old regime. The work value principles are the same in the Commission today; the procedure and the appeal rights have changed.
- The test is strict. A position is reclassified for increased work value only if, since it was last reviewed, the work, skill, responsibility or conditions have changed so that there is "a significant net addition to work value" (Janine Cooper v WACHS Midwest [2021] WAIRC 00521 at [8]–[9]). "Change of itself is not sufficient".
- Workload and work value can rise together. Characterising a restructured coordinator role as an increase in workload only was "an over-simplification": "changes to a role may simultaneously involve an increase in workload and an increase in work value" (Cooper [2021] WAIRC 00521 at [77]). The position was reclassified from G5 to G6 from the date the request and supporting information were lodged with the employer ([97]–[99]). That effective date rule is now in s 36AD.
- Comparisons come second. "Comparative wage justice is not part of the reclassification process", but comparisons test the level once a work value increase is established (Cooper [2021] WAIRC 00521 at [90]).
- Positions, not people, and workload alone is not enough. A claim to lift frontline clerical positions across the public hospitals from G2 to G3 failed: "it is the objective requirements of the position" that count; increased workload "of itself does not constitute an increase in work value"; technology let clerks do more of the same level of work; and a busier hospital applies to all staff. Only one emergency department liaison position, working "at the hub" of a busy department at a higher level of complexity, was reclassified (The Minister for Health v Health Services Union of Western Australia (Union of Workers) [2013] WAIRC 00836 at [63], [149]–[153], [172], [191], [249]–[251]).
- The job is assessed at a fixed point. "The reclassification appeal process is not to be treated as a moving feast": the position is assessed as at a sufficiently detailed request or the employer's review, not at the hearing (Minister for Health v HSUWA [2013] WAIRC 00836 at [155]).
- A new role can be placed by comparison. New Advanced Practice Physiotherapist positions were classified at P4, not P3, by comparing them with the most comparable role in WA public health, without proof of a work value change: the case was "about where, within the classification structure, this position falls". Classification descriptors "assist in determining, they do not determine" the level (Health Services Union of Western Australia (Union of Workers) v Minister for Health [2014] WAIRC 00371 at [56], [61]–[62], [65], [68]). The decision was "not a ticket for P3 positions generally to be reclassified to Level P4" ([67]).
- Not every pay claim is a reclassification. A claim to extend a competency progression scheme to a site left out of it was held to be a claim in respect of salaries, not a work value claim, and was not struck out for being lodged on the reclassification form or just over 12 months after the employer's decision; no time limit applied to it (Health Services Union of Western Australia (Union of Workers) v East Metropolitan Health Service [2022] WAIRC 00152 at [33], [37], [39], [41], [55]–[56], [70]). Whether such a claim is a "reclassification" for ss 29(1)(h), 36AD and 36AE today has not been decided.
Private employers: the Fair Work system
The agreement
The St John of God agreement (AE527839) has no disciplinary procedure. It preserves the employer's right to dismiss without notice "for serious misconduct which justifies instant dismissal" (cl 11(4)). The fairness of a dismissal is then tested under the FW Act. Reclassification at St John of God is by "work value" under the agreement's classification clause (cl 55), with disputes under its dispute procedure (cl 53). Check your own agreement: the clauses differ by employer.
Unfair dismissal in the FWC
- You are protected if you have completed the minimum employment period (6 months, or 12 months with a small business employer) and are covered by an award or agreement, or earn less than the high income threshold (FW Act s 382, s 383).
- The application must be made within 21 days after the dismissal took effect (s 394(2)(a)), and later only in exceptional circumstances (s 394(3)).
- The FWC considers, among other things, whether there was a valid reason related to your capacity or conduct, whether you were told of it and given an opportunity to respond, any unreasonable refusal to let you have a support person, and, for unsatisfactory performance, whether you were warned first (s 387).
- A redundancy is genuine only if the job is no longer required, the consultation obligations were met, and redeployment within the employer or an associated entity would not have been reasonable (s 389). This matters where a laboratory or collection centre is consolidated or closed.
The 21 days in practice
Two WA private hospital decisions show how strictly the limit is applied:
- filing a different application first does not stop the clock unless it was in substance an unfair dismissal claim on the wrong form. A general protections application not about dismissal, which sought recompense for annual leave, was not, so an unfair dismissal claim filed 64 days late was dismissed (Belinda Weber v St John Of God Health Care Inc [2024] FWC 245 at [29], [43]);
- misunderstanding the employer's letter, changing one's mind about fairness and using the wrong form were not exceptional circumstances (Elaine McGuire v St John of God Hospital [2022] FWC 26 at [14]–[18]).
A resignation given in the heat of the moment may be legally ineffective, and one forced by the employer can be a dismissal; the employee must say which is relied on (Bupa Aged Care Australia Pty Ltd v Shahin Tavassoli [2017] FWCFB 3941 at [47]–[48]).
General protections
- An employer must not take adverse action, including dismissal, because you have or exercise a workplace right (FW Act s 340(1)). A workplace right includes being able to make a complaint or inquiry in relation to your employment (s 341(1)(c)). A scientist or technician dismissed after raising quality, accreditation or safety concerns with the employer may be able to use this route.
- Adverse action because of a protected attribute such as disability or age is also prohibited (s 351).
- If you allege the employer acted for a prohibited reason, it is presumed that it did unless the employer proves otherwise (s 361(1)).
- A dismissal dispute goes to the FWC within 21 days after the dismissal took effect (s 365, s 366(1)). There is no minimum employment period.
See our pages on unfair dismissal and general protections.
Registration: Ahpra for registered professions, HaDSCO for the rest
Which professions are registered
The National Law registers only the professions it lists (Health Practitioner Regulation National Law (WA) s 5): Aboriginal and Torres Strait Islander health practice, Chinese medicine, chiropractic, dental, medical, medical radiation practice, midwifery, nursing, occupational therapy, optometry, osteopathy, paramedicine, pharmacy, physiotherapy, podiatry and psychology. For the WAH043 callings:
| Registered under the National Law | Not registered |
|---|---|
| Physiotherapists | Social workers |
| Occupational therapists | Speech pathologists |
| Psychologists, including clinical psychologists and clinical neuropsychologists (endorsements on psychology registration, s 98) | Dietitians |
| Pharmacists | Sonographers (as sonographers) |
| Podiatrists | Audiologists, exercise physiologists, orthotists and prosthetists, orthoptists, genetic counsellors, art and music therapists |
| Medical imaging technologists, nuclear medicine technologists, radiation therapists (medical radiation practice) | Medical, forensic, cardiac, respiratory, sleep and neurophysiology scientists; clinical perfusionists |
| Optometrists; dentists | Medical physicists, biomedical engineers, and administrative, clerical, technical and security staff |
PhysiotherapistsNot registered: Social workers
Occupational therapistsNot registered: Speech pathologists
Psychologists, including clinical psychologists and clinical neuropsychologists (endorsements on psychology registration, s 98)Not registered: Dietitians
PharmacistsNot registered: Sonographers (as sonographers)
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PodiatristsNot registered: Audiologists, exercise physiologists, orthotists and prosthetists, orthoptists, genetic counsellors, art and music therapists
Medical imaging technologists, nuclear medicine technologists, radiation therapists (medical radiation practice)Not registered: Medical, forensic, cardiac, respiratory, sleep and neurophysiology scientists; clinical perfusionists
Optometrists; dentistsNot registered: Medical physicists, biomedical engineers, and administrative, clerical, technical and security staff
Using a protected title such as "physiotherapist", "pharmacist", "psychologist" or "radiographer" in a way that suggests registration, without being registered, is an offence (s 113).
Registered practitioners: notifications and the Board
Since 15 May 2024 WA has applied the national law with WA changes (Health Practitioner Regulation National Law Application Act 2024). Notifications go to the Australian Health Practitioner Regulation Agency (Ahpra) and your National Board. In WA the responsible tribunal is the State Administrative Tribunal (SAT) (Application Act s 19).
- Mandatory notification. Practitioners and employers must notify "notifiable conduct": practising while intoxicated, sexual misconduct in connection with practice, an impairment placing the public at substantial risk, or "a significant departure from accepted professional standards" (National Law ss 140–142). Anyone may make a voluntary notification (s 144). WA keeps a full exemption from mandatory notification for a practitioner who is treating another practitioner (s 141(4)(ca)).
- Immediate action. A Board may suspend or impose conditions if it reasonably believes the practitioner poses a serious risk to persons and that it is necessary to take immediate action to protect public health or safety, or that the action is "otherwise in the public interest" (s 156(1)(a), (e)), after notice and a chance to make a submission (ss 156(2), 157).
- Outcomes. A caution, undertakings or conditions (s 178); referral to a health panel or a performance and professional standards panel (ss 181, 182); or, for the most serious matters, referral to the SAT (s 193), which may reprimand, impose conditions, fine, suspend or cancel registration (s 196).
- Medicines. A pharmacist's or other health professional's authority to deal with medicines can be conditioned, suspended or cancelled by the Department CEO, after notice and a chance to be heard, with review by the SAT (Medicines and Poisons Act 2014 ss 28, 29, 33).
- Radiation. Imaging, nuclear medicine and radiation therapy staff and medical physicists also need licences or registration under the Radiation Safety Act 1975 (WA). This guide does not cover that regime.
Unregistered health workers: HaDSCO
A social worker, speech pathologist, dietitian, sonographer or scientist is not outside regulation. Under the Health and Disability Services (Complaints) Act 1995 (WA):
- a "health care worker" is "an individual who provides a health service (whether or not the individual is a registered provider)" (s 3(1)). A worker who provides no health service, such as someone in a purely administrative role, is outside it;
- regulations may prescribe codes of conduct for health care workers who are not registered, and for registered providers who provide health services unrelated to their registration (s 77A). HaDSCO states that its code applies from 27 July 2023, not retrospectively;
- a complaint may allege that a health care worker failed to comply with a code of conduct or a prohibition order (s 25(1)(i)–(k)). A complaint about an incident more than 24 months old must be rejected unless good reason for the delay is shown (s 24);
- while investigating, the Director may make an interim prohibition order for up to 12 weeks, banning or conditioning your health services, if the Director reasonably believes you breached the code (or you have been convicted of a prescribed offence) and the order is necessary to avoid a serious risk to a person or the public (s 52B);
- after an investigation the Director may make a prohibition order, permanent or for a period, on the same kind of grounds (s 52H). Either order can be reviewed by the SAT (s 52P).
When the employer and the regulator both act
One allegation can run at the same time as employer discipline, an Ahpra notification (if registered) or a HaDSCO complaint (if not), action under the Medicines and Poisons Act, and a criminal process. Each has its own test, decision maker and time limits. What you say in one can be used in another.
